Overheard in the front, after another run. New guy on board
â€œHow come everybody at the hospital likes you?â€
â€œNot everybody likes me. But they donâ€™t dislike me either. Itâ€™s not that hard, and anybody can do it. Even you. They donâ€™t care if we are good looking, because weâ€™re not. They donâ€™t care if weâ€™re funny, we’re usually not. They donâ€™t care if we are clever, or brilliant, or bring them coffee, but that doesnâ€™t hurt. Theyâ€™re really not all that interested in how we interpret the 12 lead, or our opinions on how to treat the patient once they sign off.
They want somebody who gives a good, clear and concise report, and does an IV when itâ€™s needed, and follows the protocols. Competency is more important than personality. And be consistent, and donâ€™t be miserable, thereâ€™s plenty of that, you donâ€™t need to add to it. Do that and youâ€™ll be fine.â€
â€œOne more thing. Treat your patients well. Even the ones who aren’t sick. Show them respect. Bring them a blanket now and then. Know the patients name when you give the clear concise report. That above all else is what they notice.â€
â€œReally? Thatâ€™s it?â€
Iâ€™ve given the â€œThatâ€™s itâ€ speech often over the years. Some of the people Iâ€™ve given it to even listen.
It’s Emergency Nurses Week. The best gift you can give them is the gift of competency.