How do you call an ambulance in Wales?

IS 111 used in Wales?

The 111 service, which brings together NHS Direct Wales and GP out-of-hours services, is currently being rolled out throughout Wales. … The service is available 24 hours a day, seven days a week, providing health information, advice and access to urgent out-of-hours primary care.

How do I contact the Welsh ambulance Service?

If you do not wish to raise a concern formally, but wish to share your experience with us, please contact the Patient Experience and Community Involvement Team at 01792 311773 or complete the Have Your Say online form.

Can you get an ambulance on 111?

London Ambulance Service currently delivers 111 in South East London and North East London. … If, during the assessment, we believe you need an ambulance, we will arrange this for you and provide advice and guidance, if required, to assist in the interim period until trained 999 professionals arrive on scene.

Does Cardiff have 111?

111 is also the number you need to dial to access out-of-hours services across our area. 111 has not yet been rolled out for citizens in Cardiff and Vale University Health Board. At present the only service offered by 111 to Cardiff and Vale Citizens is the Covid-19 Symptom checker.

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Can you phone track and trace Wales?

Calls will usually come from this number: 029 2196 1133. For children under 16 the contact tracer can speak to either of the following: an adult on behalf of the child.

Where is the Welsh Ambulance based?

Organisation. The trust headquarters is located at St Asaph, Denbighshire.

How do I make a complaint to 999?

The service is free for everyone. To take a complaint to the Ombudsman, go to or call the helpline 0345 015 4033. It is important you make your complaint as soon as you receive our final response as there are time limits for the Ombudsman to look into complaints.

What does the Welsh Ambulance Service do?

We are the forefront of innovation in unplanned clinical care. We provide thousands of patients a year with advice, support and signposting to the right services through our “hear and treat” services.

How long is 111 ambulance wait?

It should take 8 minutes for the ambulance to arrive if the call is life threatening or an emergency. Ambulance services often send more than one vehicle to try to meet the 8 minute target.

Can I call 111 if it’s not an emergency?

You should call the 111 non-emergency medical care number if: you need medical help fast but it’s not an emergency. you think you might need hospital treatment. you don’t have a doctor or it’s out of surgery hours.

How do I get an ambulance without calling 999?

For urgent help when it’s not an emergency

If you cannot get online, call 111. The 111 service now has more doctors, nurses, pharmacists, paramedics, dental nurses and trained health advisors than ever before.

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