What do you tell a 911 dispatcher?

What information should be given to the 911 dispatcher?

By clearly stating your location (or a solid address if possible), emergency/what kind of emergency responder you need, and your phone number, the 911 operator can dispatch emergency responders to your location or call you back if the call drops.

What are 3 questions you should be prepared to answer when calling 911?


  • Person’s problem or the type of incident (“Tell me exactly what happened?”).
  • Approximate age.
  • Is he or she conscious?
  • Is he or she breathing?
  • EXACTLY what the dispatcher asks you to do. Emergency service professionals are.

What are 5 things you need to be sure you tell a 911 dispatcher when calling about an emergency?

5 Things You Should Do When You Call 911

  • Check the scene. Your own safety is the first thing to consider. …
  • Give your location. Your location is one of the two most important details you need to give the dispatcher, Captain Bender tells us. …
  • Give as much medical information as you can. …
  • Listen to the dispatcher.
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What questions should I ask a dispatcher?

Dispatcher Interview Questions

  • Why Do You Want to Work as a 911 Dispatcher?
  • How Do You Imagine the Typical Workday of a Dispatcher?
  • How Well Do You Handle Multiple Tasks or Work Under Pressure?
  • How Would You Help a Caller Who Was Panicking?
  • What Would You Do If You Received a Call From an Unresponsive Caller?

What is the most critical information to give a 911 dispatcher?

Dispatchers ask for pertinent information first – address, type of call, name of caller or those involved, and your call back number. Once the initial information is obtained, additional questions may be asked depending on the type of call.

When calling EMS What information should you provide to the dispatcher list 4?

4. Information about the person having the emergency including their name, age, gender. The operator will also want to know whether they are injured, breathing normally, responding to voice, touch or pain.

What is the most important information when calling 911?

When calling 911, your child needs to know their name, parents’ names, telephone number, and most importantly their address. Tell them to answer all the call takers questions and to stay on the phone until instructed to hang up.

How do you answer a 911 call?

When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?”. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!”

What is the most important information you should give when calling emergency?

An emergency call taker or dispatcher will ask for your phone number and location and will ask other questions to determine whether you need police, fire or medical assistance. You should not hang up before the call taker does.

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When calling a dispatcher what information should be given to them 5 items?

What to Say When You Call 911

  • Question #1: What is your emergency? …
  • Question #2: Is the victim conscious or do they appear not to be breathing? …
  • Question #3: What is happening now? …
  • Question #4: What is your location? …
  • Question #5: What phone number are you calling from? …
  • When someone is experiencing cardiac arrest:

How do you interview a dispatcher?

Dispatcher Interview Questions

  1. Can you give a specific example of how you handled a caller who was unintelligible? …
  2. Can you tell me about a time when you had to make an important decision without the presence of your supervisor? …
  3. What types of dispatching software systems have you used on the job?

What makes a good dispatcher?

A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors. … The ability to understand exactly what someone needs and act on it — professionally and efficiently — is a skill that makes a dispatcher great.

What are the job duties of a dispatcher?

Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel.