What does 911 say when they answer the phone?

When you call 911 The responding dispatcher will ask you what information?

Dispatchers ask for pertinent information first – address, type of call, name of caller or those involved, and your call back number. Once the initial information is obtained, additional questions may be asked depending on the type of call.

What are 3 questions you should be prepared to answer when calling 911?

Questions

  • Person’s problem or the type of incident (“Tell me exactly what happened?”).
  • Approximate age.
  • Is he or she conscious?
  • Is he or she breathing?
  • EXACTLY what the dispatcher asks you to do. Emergency service professionals are.

Why do 911 operators sound rude?

If a 911 operator sounds rude on a call, they probably don’t mean to. They are empathic and caring, even if it doesn’t show on the call, and a lost life hits them hard. Click to see full answer.

What happens if you call 911 and don’t say anything?

But what happens if a 911 dispatcher hears nothing but silence? … Still, because some silent calls are true emergencies, 911 dispatchers are trained to follow silent call protocols. That means immediately sending a police officer to the call location—if the caller used a landline.

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What information do you need to know when calling 911?

Know your location

The most important piece of information we need when someone calls 911 is the address of the emergency. Addresses come in many forms including a proper street address, but emergencies might not be at a physical address or you might not know the address.

What information will be asked of me as I call 911 to help a victim?

When you’re unsure if you should call 9-1-1, ask yourself these questions: Does the victim’s condition seem to be life-threatening? Could moving the person on your own cause further injury? Does the person need the medical skills or equipment of a paramedic or an emergency medical technician?

What questions do emergency services ask?

If you need an ambulance, you will be asked to provide details such as: What is the problem?

What happens when I call triple zero (000)?

  • Do you want Police, Fire or Ambulance?
  • What is your exact address or location? …
  • What is your phone number?

What are 5 important things to know about calling 911?

5 Things You Should Do When You Call 911

  • Check the scene. Your own safety is the first thing to consider. …
  • Give your location. Your location is one of the two most important details you need to give the dispatcher, Captain Bender tells us. …
  • Give as much medical information as you can. …
  • Listen to the dispatcher.

What is the most important information you should give when calling emergency?

An emergency call taker or dispatcher will ask for your phone number and location and will ask other questions to determine whether you need police, fire or medical assistance. You should not hang up before the call taker does.

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How do I prepare for a 911 dispatcher interview?

Here’s how you can prepare for 911 and police dispatcher interview questions that ask about your knowledge of the job:

  1. Study the day-to-day duties of a dispatcher.
  2. Familiarize yourself with the communications equipment dispatchers use.
  3. Be aware of the challenges dispatchers face on the job.