What is a 911 operator job like?

Is being a 911 operator a good job?

A career as a 911 dispatcher is fast-paced, hectic, and above all else, rewarding. As a part of a chain of emergency responders, dispatchers are the face—or the ear—of emergency calls to 911. It takes a remarkable person to do a dispatcher’s work, and it is not suited to everyone.

Is a 911 operator a hard job?

It’s a really tough job. It’s unbelievable,” she said. Why It’s Newsworthy: 911 dispatchers are the bridge between the public and first-responders. They are responsible for sending help in emergency and non-emergency situations, but the job’s stress leads to high turnover rates.

Do 911 operators make well?

On average, 911 operators earned $43,290 a year, or $20.81 an hour, in 2019, according to the Bureau of Labor Statistics. More than 95,000 emergency dispatchers worked in the U.S., the bureau says. Dispatchers usually work in shifts of between eight and 12 hours, although some have shifts as long as 24 hours.

Is 911 dispatcher a stressful job?

Stress is part of the job for emergency dispatchers, who log long hours answering emergency calls. The Greeneville call center took 40,500 calls in 2013, Director Jerry Bird said. … A 2013 article published in Business Insider listed police, fire and ambulance dispatchers as one of the most stressful jobs in the U.S.

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How many days a week do 911 dispatchers work?

Public Safety Dispatchers work a modified work schedule: 12 hours a day, 3 times a week, and one 4-hour shift, to make up a 40-hour work week. Public Safety Dispatchers staff the Communications Center 24 hours a day, 7 days a week, and routinely work rotating shifts approximately every 6 months.

How hard is a dispatcher job?

A dispatcher’s job can be stressful, and they typically take many calls, deal with stressful situations, and must endure the pressure of responding quickly and calmly in life-threatening situations.

Is it hard being a police dispatcher?

Due to the nature of the work, police dispatching can be a very high-pressure job. Dispatchers take many calls throughout their shift, each one of which can be a potentially stressful, time-sensitive or dangerous situation. As a dispatcher, you should also be prepared for listening to difficult situations.

What kind of training do 911 operators need?

911 Operators usually require a high school diploma or a GED. They generally receive on-the-job training that may include completing a certificate program. CPR certification may also be required.

What is the turnover rate for 911 dispatchers?

According to the National Emergency Number Association (NENA), studies have shown 911 dispatch departments are seeing a 15 to 20 percent rate of staff turnover.

Do 911 dispatchers make good money?

The salaries of 911 Dispatchers in the US range from $24,270 to $59,770 , with a median salary of $38,010 . The middle 60% of 911 Dispatchers makes $38,010, with the top 80% making $59,770.

Do dispatchers make good money?

Non-emergency dispatchers averaged ​$40,190​ per year, or ​$19.42​ per hour in 2019, according to the BLS. The lowest paid 10 percent earned ​$25,260​ per year, or ​$12.1​4 per hour, while the best paid 10 percent received ​$67,860​ annually, or ​$32.62​ per hour.

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How much money do 911 operators get paid a year?

Salary Recap

The average pay for a 911 Operator is $41,078 a year and $20 an hour in Calgary, Alberta, Canada. The average salary range for a 911 Operator is between $31,676 and $48,726.