What is the most important thing to do when calling 911?

What are important things to say when you call 911?

When you call 911, a call-taker will answer the phone and say “911” or “911, what’s your emergency?“. Ideally, you should tell the call-taker what the emergency is, for example: “My house is on fire!”

What are 3 questions you should be prepared to answer when calling 911?


  • Person’s problem or the type of incident (“Tell me exactly what happened?”).
  • Approximate age.
  • Is he or she conscious?
  • Is he or she breathing?
  • EXACTLY what the dispatcher asks you to do. Emergency service professionals are.

What are the 3 W’s of 911?

When making a 911 call, what are the three W s? A Who, What, WhereB Where, What and WhyC Why, When and WhereD Who, What and When2.

What are 4 things you should do when calling 911?

5 Things You Should Do When You Call 911

  1. Check the scene. Your own safety is the first thing to consider. …
  2. Don’t panic. Trite but true. …
  3. Give your location. …
  4. Give as much medical information as you can. …
  5. Listen to the dispatcher. …
  6. RELATED: 11 Life-Saving Emergency Apps to Download RN.
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How do you make an effective 911 call?

911 Calling Tips

  1. Stay calm. …
  2. Know the location of the emergency and the number you are calling from. …
  3. Wait for the call-taker to ask questions, then answer clearly and calmly. …
  4. If you reach a recording, listen to what it says. …
  5. Let the call-taker guide the conversation. …
  6. Follow all directions. …
  7. Keep your eyes open.

What are the three things a dispatcher must ask for when answering an emergency call?

Why do dispatchers ask so many questions? Dispatchers ask for pertinent information first – address, type of call, name of caller or those involved, and your call back number.

What are 5 important things to know about calling 911?

5 Things You Should Do When You Call 911

  • Check the scene. Your own safety is the first thing to consider. …
  • Give your location. Your location is one of the two most important details you need to give the dispatcher, Captain Bender tells us. …
  • Give as much medical information as you can. …
  • Listen to the dispatcher.

What questions will you be asked when calling an ambulance?

If you need an ambulance, you will be asked to provide details such as: What is the problem?

The operator will ask:

  • Do you want Police, Fire or Ambulance?
  • What is your exact address or location? …
  • What is your phone number?

What are the 3 aims of first aid?

The aims of First Aid can be remembered by thinking of the three Ps:

  • Preserve Life.
  • Prevent The Situation Worsening.
  • Promote Recovery.
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What are the correct 4 W’s for an ambulance call *?

The call-taker needs to ask the basic 4 W’s for every call-where, what, who, and when…. Where? This includes more than just the address.

What are the 5 W’s and the additional W for police calls mentioned in call taking basics?

Remember these questions: Where, What, Who, When, Why? When calling 9-1-1 for assistance, these are questions the dispatcher will ask you.